Responsible for data processing

The person responsible for processing the data on this information page is BetLabel Canada.

Website: https://channel indicated on this website/
Email: support@canal indicated on this website

The person responsible decides the purposes and means of processing personal data on this website. If a data protection officer has been appointed, relevant contact details can be requested via the email address provided.

Who does this data protection declaration apply to?

This privacy policy applies to visitors and users of BetLabel Canada. It applies in particular to people who read our BetLabel content, access comparison pages, test reports, guides or bonus information, click on affiliate links, select cookie settings or contact us by email.

This privacy policy does not apply to external websites, gambling providers, sports betting providers, payment providers, KYC service providers or other third party platforms to which we link.

What data we process

We only process data that is necessary or appropriate for the functioning, security, information, improvement, affiliation, communication or legal protection of this website.

Technical data and server logs

  • IP address or abbreviated IP address;
  • Date and time of access;
  • pages and files accessed;
  • Referrer URL;
  • Browser type and browser version;
  • Operating system and device type;
  • Language settings;
  • HTTP status codes, security and error logs.

Information data

We may process analytics data to understand how users use our content. This may include pages visited, time spent, click paths, scroll depth, approximate region, device information, and interactions with links, tables or buttons.

Cookies and consent data

If our website uses cookies or similar technologies, information about cookie selection, consent status, consent or rejection time, browser data and selected categories may be processed.

Affiliate and referral data

When users click on affiliate links, affiliate ID, referral ID, click time, landing page, partner link, campaign parameters and technical information may be processed to attribute the click to an affiliate program.

Contact details and email

When users contact us, name or pseudonym, email address, subject, message content, technical metadata and voluntarily sent information may be processed. Users must not send us confidential data, KYC documents, payment details, passwords or operator account details.

Data we do not process

BetLabel Canada is not a gambling operator and does not process data that is normally processed directly by casinos or betting providers.

  • Casino or sports betting account passwords;
  • KYC documents for operator accounts;
  • Identification documents for opening accounts with operators;
  • Data on deposits or withdrawals at gambling providers;
  • Gaming or betting history within an operator account;
  • Account balance at a casino or betting provider;
  • Payment card or bank details for gambling transactions;
  • Verification decisions by external operators.

If such data is provided to an external provider, such processing will be subject to the privacy policies, terms and conditions, KYC rules, AML rules and payment terms of the relevant external provider.

Purposes of data processing

  • Availability and operation of the website;
  • technical security and prevention of misuse;
  • error information and maintenance;
  • website usage information;
  • Improvement of content, structure and user experience;
  • Cookie consent management;
  • Affiliate tracking and commission allocation;
  • Answering contact queries;
  • Documentation of legally relevant processes;
  • Protection against spam, bot traffic, fraud or security attacks.

Legal basis for processing

For users in Canada and the European Economic Area, we base the processing of personal data on the General Data Protection Regulation.

  • Art. 6 Paragraph 1, letter f GDPR: legitimate interest in server logs, security, abuse prevention, error reporting, basic reach measurement, affiliate billing and offering improvement.
  • Art. 6 Paragraph 1 Charter of the GDPR: Consent to non-essential cookies, information cookies, marketing cookies and certain tracking technologies where necessary.
  • Art. 6 Paragraph 1, letter b GDPR: pre-contractual or contractual measures when users contact us and expect a response.
  • Art. 6 Paragraph 1, letter c GDPR: legal obligation if data needs to be processed to comply with legal obligations.

Additional requirements of the Telecommunications Digital Services Data Protection Act may apply to storing information on end devices or accessing information on end devices.

Cookies and similar technologies

Our website may use cookies, pixels, local storage technologies, tags, scripts or similar technologies. These technologies may be necessary to provide the Site or optional to enable analytics, preferences, or affiliate tracking.

Necessary cookies

Necessary cookies are necessary for the website to function technically, for example for security, storing consent, load balancing or basic website functions.

Information cookies

Analytical cookies help us understand how visitors use the website. They may collect information about page views, clicks, session duration, and technical environment.

Marketing and affiliate cookies

Marketing and affiliate cookies may be used to attribute clicks on partner links, measure campaigns, verify commission claims, or analyze the effectiveness of affiliate content.

Preference cookies

Preference cookies may be used to store settings such as language, region, consent status or display options.

More details are available in our Cookies Policy.

Our website contains links to external gambling, casino, payment, information or partner websites. When the user clicks on an external link, they leave BetLabel Canada.

From now on, the data protection guidelines, cookie rules, terms and conditions, bonus conditions, KYC rules, AML rules, payment terms and player protection rules of the respective external provider apply.

We do not control how third-party providers register users, verify identities, process payments, award bonuses, close accounts, verify withdrawals, or monitor gambling activities.

BetLabel Canada may receive an affiliate commission if users use our links to switch to a third-party provider. Such commission does not constitute a recommendation to violate local laws, age restrictions or personal protection limits of the player.

Recipients and processors

We may transmit personal data to service providers or recipients to the extent necessary for the stated purposes.

  • Hosting provider;
  • Content Distribution Networks;
  • Security and anti-spam services;
  • Information provider;
  • Cookie consent management provider;
  • Email and contact form service providers;
  • Affiliate networks and tracking partners;
  • technical maintenance service providers;
  • Legal or compliance consultant;
  • Authorities or courts if required by law.

International data transfers

Some service providers or partners may be located outside of Canada, the European Union or the European Economic Area. In such cases, personal data may be transferred to countries whose level of data protection may differ from that of the EU.

Where necessary, we use appropriate protective measures, such as European Commission adequacy decisions, standard contractual clauses, additional technical and organizational measures or other legally recognized transfer mechanisms.

Storage duration

We retain personal data only for as long as necessary for the respective purposes or as long as legal obligations require.

  • Server logs are generally only stored for a limited period of time unless a security check requires longer storage.
  • Cookie consent data is stored as long as necessary to document the selection.
  • Information data may be stored for longer in an aggregated or anonymous form.
  • Contact requests are stored as long as necessary for processing, tracking or legal documentation.
  • Affiliate tracking data may be retained as long as necessary for billing, fraud prevention, record maintenance, or affiliate program rules.

After the respective deadlines have elapsed, the data will be deleted, anonymized or only stored to the extent permitted by law.

Security

We use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration or disclosure.

These measures may include access restrictions, secure connections, logging, security monitoring, updates, backups, and vendor audits. No website or Internet transmission can guarantee absolute security.

User rights

Users in Canada and the European Economic Area have certain rights with respect to their personal data under the GDPR.

  • Right to information;
  • Right to correct incorrect data;
  • Right to exclusion;
  • Right to restriction of processing;
  • Right to data portability;
  • Right to object to processing based on legitimate interests;
  • Right to revoke consent with effect for the future;
  • Right to complain to a data protection supervisory authority.

To exercise these rights, users can contact us at support@canal indicated on this website. We may request additional information if it is necessary to confirm the identity of the applicant.

Data Protection Supervisory Authority

Users have the right to complain to a competent data protection supervisory authority if they believe that the processing of their personal data violates data protection law.

In Canada, the National Data Protection Commission or other competent data protection authority is normally relevant.

Age restriction and game context

Our content on gambling, online casinos and similar topics is intended exclusively for people who have reached the legal gambling age in their jurisdiction.

In Canada, this content is intended for adults only. Access to the game also requires compliance with the legal minimum age applicable in the user's place of residence.

We do not knowingly collect personal information from minors in connection with gambling content. If we discover that a minor has submitted personal data, we may delete that data unless there is a legal obligation to retain it.

Changes to this privacy policy

We may update this privacy policy if data processing, service providers used, legal requirements, cookie technologies or affiliate programs change.

The current version is published on this page. Users should check this privacy policy regularly.

Contact

Questions about this privacy policy, the processing of personal data or the exercise of data protection rights can be sent to the following address:

BetLabel Canada
Website: https://channel indicated on this website/
Email: support@canal indicated on this website

FAQ

Does this site process KYC documents?

No. This site does not process KYC documents, operator passwords, deposits, withdrawals or gaming histories. This data is maintained by the external vendor.

Can I block cookies?

Yes. Users can restrict or block cookies through the cookie banner, if available, or through their browser settings.

Why is affiliate data processed?

Affiliate and referral data can be used to attribute clicks on external partner links, measure campaigns, and verify commission claims.

Does this data protection declaration apply to external casinos?

No. As soon as users open an external website, the data protection guidelines, general terms and conditions, cookie rules, KYC rules and payment terms of the respective external provider apply.